Storage Merton Accessibility Statement
Storage Merton is committed to providing an inclusive and accessible experience for all customers, visitors, and users of our online services in the Storage Merton area. We aim to make it easy for everyone to research, reserve, and manage secure storage, including people who use assistive technologies or have specific accessibility needs.
Our Accessibility Commitment
We are working towards meeting the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make digital content more accessible for people with disabilities, and more user friendly for everyone. Our goal is to provide a consistent and predictable experience when you are looking for accessible storage options in the Merton area.
Steps We Take To Support Accessibility
We regularly review the design, structure, and content of our website. As part of this process, we focus on clarity of information, ease of navigation, and compatibility with a wide range of devices and browsers. We aim to use clear headings, descriptive text, and simple layouts so that users can quickly find relevant information about our Storage Merton services.
Text content is written to be as clear and concise as possible. We avoid relying only on colour to convey meaning and we work to maintain sufficient colour contrast between text and background. Where images are used, we aim to provide meaningful alternative text so that important content is accessible to screen reader users.
Screen Reader Compatibility
Our website is designed to be usable with modern screen reader software. Pages use a logical heading structure so that users can move quickly between sections when researching storage options in the Merton area. We work to provide descriptive labels for interactive elements such as buttons and forms so that screen reader users can understand their purpose before activating them.
Where possible, status messages and error messages are written clearly and presented in a way that screen readers can detect, helping users to understand what is happening and how to complete key tasks such as making an enquiry or managing a booking.
Keyboard Navigation
The Storage Merton website is intended to be fully navigable using only a keyboard. Users should be able to move through menus, links, and forms using the Tab, Shift plus Tab, Enter, and arrow keys. We aim to provide a visible focus indicator so that keyboard users can always see where they are on the page.
Forms and interactive features are tested to help ensure that all essential actions, such as requesting information about accessible storage facilities in Merton, can be completed without the need for a mouse or touch screen.
Ongoing Improvements
Accessibility is an ongoing process. As we update our Storage Merton services, content, and systems, we continue to review the impact on accessibility and look for ways to improve the experience for all users. This may include technical enhancements, design refinements, and improvements in the clarity of instructions and information.
Feedback and Accessibility Requests
We welcome feedback on the accessibility of our website and our services. If you experience any difficulty accessing information, using a feature, or completing a task on our site, or if you need information about Storage Merton in a different format, you can contact us through our usual customer contact channels and let us know it is an accessibility request.
When you contact us about an accessibility issue or request, please include details of the page or service you were trying to use, the type of device and browser you were using, and any assistive technology involved. This information helps us to investigate the problem more quickly and work towards a suitable solution.
We aim to respond to accessibility enquiries within a reasonable timeframe and will do our best to provide alternative ways to access information or services where needed. Your feedback helps us make Storage Merton more accessible and user friendly for everyone in the local area.




